Help & Questions

Have a question? We're here to help. Browse our frequently asked questions below or reach out to us directly.

Frequently Asked Questions

How do I track my order?

Once your order ships, you'll receive a confirmation email with a tracking number. Use it to follow your package in real time.

What ingredients are in your products?

All Riptide&Glow products are formulated with premium, science-backed ingredients including copper peptides. Full ingredient lists are available on each product page.

Are your products suitable for sensitive skin?

Our formulas are dermatologist-tested and free from harsh irritants. We recommend doing a patch test before full application if you have sensitive skin.

How do I place an order?

Simply browse our store, add your desired products to your cart, and proceed to checkout. We accept all major credit cards and Shop Pay.

Can I change or cancel my order?

Orders can be modified or cancelled within 24 hours of placement. Please contact us as soon as possible if you need to make changes.

Still Have Questions?

We'd love to hear from you. Reach out to our team and we'll get back to you within 1–2 business days.